Frequently Asked Questions
Everything you need to know about your Schmuddelwedda order and our weather-proof collections.
What makes Schmuddelwedda jackets unique?
Schmuddelwedda combines high-performance weather protection with urban design. Our jackets are specifically engineered with heat-sealed seams and water-repellent coatings to keep you dry in the harshest 'Schmuddelwetter' (gloomy weather) without compromising on style.
How long does shipping take and what are the costs?
Standard shipping typically takes 2-4 business days within Germany and 5-10 business days for international orders. Shipping is free on all orders over €100; otherwise, a flat rate of €4.95 applies.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Returns within Germany are free using our provided prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna (Pay Later and Slice It).
How do I care for my rain parka to maintain its waterproof features?
To preserve the longevity of the waterproof coating, we recommend machine washing at 30°C using a liquid detergent designed for functional outdoor clothing. Avoid fabric softeners and tumble dry on a low heat setting to reactivate the water-repellent finish.
Do you offer a size guide?
Yes, every product page features a detailed size chart. Since our cuts can range from 'slim fit' to 'oversized,' we recommend checking your measurements against the specific guide for that garment to ensure the perfect fit.